Box Wine - Alexandre Bain

DELIVERY

We ship throughout France but also in Belgium, Germany, Italy, Luxembourg, Netherlands, Austria, Spain, Denmark, Sweden, Finland, Portugal, Ireland, Poland, Slovenia, Slovakia, Hungary and Czech Republic.

From 450€ of purchase*, we offer you the shipping costs.

When you buy, we prepare carefully and ship your order within 24 hours. The delivery date will be displayed on the order summary page depending on the availability of items and the delivery method chosen.

Please note that items that have been shipped are those that have been calculated based on their weight. In order to reflect the conditions of the delivery service providers we use, all weights are rounded to the nearest kilo.

In order to guarantee optimal delivery, the bottles of wine are packaged in polystyrene packaging and market protectors. Recyclable and isothermal, they can easily support temporary transport or storage. For more information, do not hesitate to visit the website of our partner Europackwine.

Your delivery is guaranteed against all risks associated with transport (loss, theft, breakage).

* excluding delivery costs

RETURN

You may return any item that you would not be fully satisfied within 7 days of delivery to receive a full refund. This includes the cost of returning the product.

You should receive your refund within four weeks after the return date. But we have a habit of refunding more quickly. This period includes the transit time required to receive the product you are returning (5 to 10 working days), the time required to process your return once we have received it (3 to 5 days) and the time required to your bank to process our refund request (5 to 10 business days).

To return an item, log in to your account, select "History and details of my orders" and click on the product return button.